Privacy Policy

Your privacy is important to us. This policy explains how Rope Access Zimbabwe collects, uses, and protects your personal information.

Last updated: July 18, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • • Contact us through our website forms
  • • Subscribe to our newsletter
  • • Request quotes for rope access services
  • • Apply for IRATA training programs
  • • Engage with us on social media

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • • IP address and geographic location
  • • Browser type and version
  • • Pages visited and time spent on our site
  • • Referring website information
  • • Device characteristics and operating system

2. How We Use Your Information

Primary Uses

  • • Respond to your inquiries and requests
  • • Process project quotes and service applications
  • • Send newsletters and service updates
  • • Organize and manage rope access projects

Website Improvement

  • • Analyze website usage and performance
  • • Improve user experience and navigation
  • • Ensure website security and functionality
  • • Develop new features and content

3. Information Sharing and Disclosure

Our Commitment

Rope Access Zimbabwe does not sell, trade, or rent your personal information to third parties. We only share information in the following limited circumstances:

Service Providers

With trusted third-party service providers who assist us in operating our website and conducting our rope access operations.

Legal Requirements

When required by law or to protect our rights, property, or safety, or that of others.

Project Partners

With industrial partners when necessary for project coordination, always with your consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • • SSL encryption for data transmission
  • • Secure server infrastructure
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Data backup and recovery procedures
  • • Employee training on data protection

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember your preferences and settings for a better experience.

You can control cookies through your browser settings. For more details, please see our Cookie Policy.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

Request access to your personal information and correct any inaccuracies.

Data Portability

Request a copy of your personal information in a structured format.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-out

Unsubscribe from marketing communications at any time.

7. Children's Privacy

Rope Access Zimbabwe is committed to protecting the privacy of children. Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For our IRATA training programs involving minors, we obtain appropriate parental consent and follow strict safeguarding protocols in accordance with Zimbabwean child protection laws.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

12 Bristol Road, Workington
Harare, Zimbabwe